Meta is always in trouble for some or the other reason. Now, the tech giant is facing a lot of criticism due to an issue that has affected a large number of people, especially, paid subscribers. Multiple users all over Facebook and Instagram have been locked out of their accounts without any warning. Even after paying a sum for features like direct account support, users have no solution for the issue they are facing.
According to a report published by TechCrunch, the Meta Verified subscribers have been facing account suspensions without any explanations. The issue is a widespread one that is not limited to individuals and is also affecting people who are on business pages, Facebook Groups and more.
What The Users Have To Say?
Most of the users who have faced the malfunction and zero support from Meta have dubbed their verified subscription ‘useless.’ The users have reported that no human help is available as of now for the issues and they are constantly being redirected to malfunctioning pages. Meta, like always, has issued an apology that is of no use. The main reason behind the same seems to be Meta’s AI-based moderation systems.
As per various reports, users think that the algorithms are brutally flagging legitimate content as violations which has resulted in the removal of accounts from the platform. This is not happening for the first time that the users and businesses have landed in trouble on Meta because of Meta. At this point, we can only expect the company to provide the affected ones with a robust solution.
For those who are unaware, a Meta Verified subscription is not cheap. It is available in the United States at a price of $14.99, and in India for Rs 699 per month.
