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Harsha Bhogle criticised IndiGo airlines on social media for their “passengers last” attitude, sparking an online chatter
Cricket commentator Harsha Bhogle.
Cricket Commentator and writer Harsha Bhogle has called out IndiGo airlines once again, sparking online chatter. He slammed IndiGo for its “passengers last” attitude.
Taking to social media platform X, Bhogle said, “One day I am going to invite people from @IndiGo6E home for dinner and ask them to wait outside the door till the table is laid and the food is cooked. #Rude. Always #IndigoFirstPassengerLast”
While he did not specify when the incident took place and what exactly had unfolded, netizens jumped in to comment and share their opinions and experiences related to IndiGo.
An X user added to his chain of thoughts and wrote, “Inviting IndiGo staff for dinner: Step 1 -Make them wait outside till operational clearances are sorted. Step 2 -Randomly change the dining room at the last minute. Step 3 – Charge extra for priority seating. Step 4 – Apologize for the inconvenience and thank them for choosing my house.”
Another user said, “If @bhogleharsha have to face such issues, then what about the general public? #Indigo indulging in life time high profits with zero customer service.”
Another passenger, who gave up his expectations from Indian airlines, said, “We don’t have much choice. No expectations from air India as well Being a weekly traveller I have zeroed my expectations from these airlines.”
Last year, too, Bhogle expressed his disappointment with IndiGo for not caring for the elderly.
In his post, he detailed how an elderly couple who had paid for their seats in the front row were moved to row 19 without any explanation. Bhogle also shared that the man was struggling to walk till the back of the plane. Soon after the post went viral, the airlines also reacted to it.
Another example of #IndigoFirstPassengerLast. An elderly couple on my flight had paid for seats in row 4 so they wouldn’t have to walk much. Without an explanation, #Indigo changed it to seat 19. The gentleman was going to struggle to walk till row 19 in a narrow passage. But who…— Harsha Bhogle (@bhogleharsha) August 24, 2024
IndiGo also replied to him and wrote, “Mr Bhogle, thank you for bringing this to our attention and taking the time to speak with us. We sincerely regret the confusion that caused inconvenience to the customers. Our crew quickly intervened, ensuring they travelled comfortably in their originally assigned seats. We’ve also reached out to the customers to address this personally. We truly appreciate your understanding and look forward to serving you again soon.”
